Contact us at ESR REIT Management Ltd.

ESR REIT Management Ltd.

Address	9th Floor, Kamiyacho Prime Place Bldg., 4-1-17 Toranomon, Minato-ku,Tokyo 105-0001, Japan
Phone	+81-3-4578-6880
Office hours	9:00 a.m. to 5:00 p.m. JST (except Saturdays, Sundays, public holidays, year-end and New Year holidays)

Complaints & Dispute Resolution Policy

In the event of a business complaint or dispute, please reach out to the following Center, entrusted by the Investment Trusts Association, Japan of which our company is a member. This organization is entrusted with the task of providing mediation to resolve complaints and settle disputes. Please see their contact information below.

Financial Instruments Mediation Assistance Center

Address	2-1-13, Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025, Japan
Phone	+81-3-3667-8009 (toll-free in Japan: 0120-64-5005)
Office hours	9:00 a.m. to 5:00 p.m. JST (except Saturdays, Sundays, public holidays, year-end and New Year holidays)